- Is Sage BusinessVision being discontinued?
- Yes. Sage has retired all editions of BusinessVision effective 31 December 2026. After that date there are no updates, fixes, security patches or support, and no further payroll calculations or compliance updates.
- Can I still get support from Sage before the deadline?
- Only by chat, and not for much longer. Sage moved BusinessVision to chat support only on 1 October 2026 and no longer accepts cases online. That chat route ends with the product on 31 December 2026, after which Sage directs customers to a certified partner or another third party. The Community Hub forum stays open, but it is peer discussion, not vendor support.
- What happens if I do nothing?
- The software keeps running. Nothing switches off. The problems arrive later and quietly: the first payroll run of 2027 calculates source deductions against rates nobody is maintaining, and any issue after that has no vendor support behind it.
- Is it too late to move before the deadline?
- Not yet, but the slack is gone. We have BusinessVision to Spire migrations in flight now. One of them started at the end of June and is in its final stage. Roughly three months of elapsed time is a realistic shape for a mid-size move, which means a start now still lands inside the year, with very little room for the schedule to slip.
- What makes a migration take longer than expected?
- Almost never the software. The time goes on decisions only your business can make: how many years of history to carry, which reports must be rebuilt and not moved, who reconciles the opening balances, and how much of your existing data gets cleaned on the way through instead of carried across as it is.
- Do we have to move to Spire?
- No. Spire is what we are an authorised partner for and what we know deepest, so it is what we recommend and what we implement. The deadline is real whatever you move to, and the timing question in this page applies either way.