What's included, and what you can turn on

An AI phone agent that answers, knows the caller, and books the job.

Your manuals, SOPs, and policies become a knowledge base your team can ask.

Business documents generated, routed, and stored automatically: invoices, statements, purchase orders, delivery confirmations, and more.

Real-time tracking of actual job costs against estimates, read live from Spire's own job costing.

Jobs and stages over Spire's own job costing, with the site on a map, crew time punched from the phone, and approved labour posted into Spire.

AI-assisted dispatch and scheduling for teams in the field: a drag-and-drop board that suggests the right tech, with work orders and live updates on the native iOS app or the installable web app (PWA).

The sales layer of the Nexus platform: pipeline, customer 360, and an ERP-live account workspace, with email intelligence, campaigns, follow-up sequences, and analytics.

Mobile order entry for reps on the road, in the phone's browser.

A branded self-service portal where your customers view orders, invoices, statements, and shipments, pay online, book or request service, and e-sign quotes (24/7, their data only).

A two-way connector to the CRM you already run: HubSpot, Salesforce, Zoho, and more.

A full warehouse and last-mile delivery layer on one core: receiving, putaway, directed picking, packing, shipping, and cycle counting, plus route planning, a driver app on the phone, and proof-of-delivery.

Requisitions and approvals with your Spire purchase orders beside them, and smart replenishment that predicts stock needs from demand, lead times, and seasonality.

Bills of material with a work centre on every line, routings, and work orders tracked stage by stage with the quantities that came off each one, so a short stage is caught where it happened.

Employee records, hours, and timesheets captured and fed into payroll.

Management for rental inventory, bookings, billing cycles, and returns.

The full intelligence layer beyond the included dashboards: proactive alerts, Nexus Studio (the no-code report and dashboard builder), and scheduled delivery.

The returns and remittances you sign off on, derived from your Spire data and proved before they go out: sales tax, payroll source deductions, WSIB, employer health tax, information slips and the year-end close.

Automated EDI with your trading partners: the document exchange big-box retailers and distributors require, mapped straight to your ERP.

A complete e-commerce capability: a built-in online store, plus connectors for Shopify, WooCommerce, Magento, and more.

Live carrier rates, label printing, and shipment tracking built into your order workflow.

One governed API to your whole connected stack: read across your ERP, work orders, and dispatch through a single, secured interface.