What's included, and what you can turn on

A complete e-commerce capability: a built-in online store, plus connectors for Shopify, WooCommerce, Magento, and more.

Live carrier rates, label printing, and shipment tracking built into your order workflow.

A two-way connector to the CRM you already run: HubSpot, Salesforce, Zoho, and more.

An AI phone agent that answers, knows the caller, and books the job.

Your manuals, SOPs, and policies become a knowledge base your team can ask.

Real-time tracking of actual job costs against estimates, read live from Spire's own job costing.

Management for rental inventory, bookings, billing cycles, and returns.

The returns and remittances you sign off on, derived from your Spire data and proved before they go out: GST/HST, QST and provincial sales tax, payroll source deductions, employer health tax, WSIB, the T4, T4A and T5018 slips and the period close, with a calendar that reminds you before each one is due.

Mobile order entry for reps on the road, in the phone's browser.

The sales layer of the Nexus platform: pipeline, customer 360, and an ERP-live account workspace, with email intelligence, campaigns, follow-up sequences, and analytics.

Your suppliers' bills, read by AI from a PDF or a photo and approved before they reach Spire.

Your invoices, statements and purchase orders, drawn from Spire on your own letterhead and emailed to the right people.

AI-assisted dispatch and scheduling for teams in the field: a drag-and-drop board that suggests the right tech, with work orders and live updates on the native iOS app or the installable web app (PWA).

A branded self-service portal where your customers view orders, invoices, statements, and shipments, pay online, book or request service, and e-sign quotes (24/7, their data only).

The intelligence layer on top of the included dashboards: proactive alerts, Nexus Studio (the no-code report and dashboard builder), and scheduled delivery.

Jobs and stages over Spire's own job costing, with the site on a map, crew time punched from the phone, and approved labour posted into Spire.

Smart replenishment that works out what to buy from demand, lead times and seasonality, a requisition queue your buyers work through, and purchase approval in front of Spire.

Automated EDI with your trading partners: the document exchange big-box retailers and distributors require, mapped straight to your ERP.

Bills of material with a work centre on every line, routings, and work orders tracked stage by stage with the quantities that came off each one, so a short stage is caught where it happened.

Take a sale at the desk or at the counter and write it straight into Spire.

Employee records, hours, and timesheets captured and fed into payroll.

One governed API to your whole connected stack: read across your ERP, work orders, and dispatch through a single, secured interface.

A full warehouse and last-mile delivery layer on one core: receiving, putaway, directed picking, packing, shipping, and cycle counting, plus route planning, a driver app on the phone, and proof-of-delivery.